loading...

Scams and fraud

Scams and fraud

Criminals are using increasingly sophisticated ways of trying to gain access to your sensitive information and financial details. They can do this by sending fraudulent phishing emails, smishing texts and vishing calls/voicemails. If you've received an email from us, you can find out if it's legitimate by clicking on the links below:

Emails

duediligence_support@mandg.com

+

As part of our regulatory obligation to ensure that the information we hold on organisations and individuals we do business with, including any associated parties is kept up to date, we may have reached out to you as something requires updating on your file.

If we require information from you, we will email you from the above email address and ask that you log in to our due diligence portal to review the request and respond. The portal URL is https://outreach.mandg.com/

If you have any further questions regarding the communication you have received, then contact us at duediligence_support@mandg.com

FCC_Team@mandg.co.uk

+

As part of our regulatory obligation to ensure that the information we hold on organisations and individuals we do business with, including any associated parties is kept up to date, we may have reached out to you as something requires updating on your file.

If we require information from you, we will email you from the above email address with the request, and ask that you respond directly to our email.

If you have any further questions regarding the communication you have received, then contact us at FCC_Team@mandg.co.uk

info@communications.mandg.co.uk

+

Emails from this address are part of our ongoing service, designed to keep you informed about new M&G funds and read investment insights straight from the fund management floor.

If you have any questions about emails from this address, please send us a secure message or chat to us online. To sign up to receive future emails, please log in and update your marketing preferences in the ‘Privacy notice and marketing preferences’ section within My account.

noreply@qualtrics-survey.com

+

Emails from this address are part of an ongoing customer satisfaction research programme. MyM&G is committed to providing customers with the best service. To help us deliver this, we ask customers to give us survey feedback, so we can hear their opinions about their recent experience with us. All feedback collected is used to analyse the customer experience and prioritise myM&G product and service improvements. If you have any questions about emails from this address, please send us a secure message or chat to us online.

Ongoing scams

You can find out more about ongoing investment scams that have been recently reported to us by visiting our ongoing investment scams page.

This page will also give you details on what to do if you think that your personal details have been compromised or you believe you’ve made a payment to a fraudster.

You can also find out useful information on the signs to watch out for in fraudulent phishing emails, smishing texts and vishing calls/voicemails by watching the videos in our scams and fraud insights article.