Move to myM&G

Move to myM&G
Thousands of our customers
have already moved to myM&G.
Will you join them?

Benefits of myM&G

  • 24/7 online access to all your M&G investments
  • Clear & simple charges
  • Go paperless – we'll send you all relevant documents online, where you can store them securely
  • UK Investor Services team
  • Read our guide to online investing, keeping safe online, and moving your investments to myM&G.

The information you need

  • Your M&G client reference (if you have several, it doesn’t matter which one you use). You can find this on your semi-annual investment statement.
  • A UK bank account.
  • An email address - this can’t be an email address that you share with anyone else registered on myM&G.

Things you should consider

  • Email and secure online messaging will be the main ways we'll get in touch with you (as opposed to by post or phone).
  • Investment and transactional processes are online, not by phone or post.
  • All payments (withdrawals and income) are paid directly into your single nominated bank account and cannot be paid into any other bank account. We use an independent service provider to verify your bank account. If we are unable to do this electronically we will contact you to request further information.
  • Any income payments will be paid to investors by the fifth business day of the month. Please note this is up to five days later than you currently receive them.
  • We aim to complete your move to myM&G between seven to 12 working days. You will be able to view the progress of your move on your myM&G dashboard and we will email you as soon as the move has completed.

Click here to view the full myM&G Terms and Conditions >

Move to myM&G

Move a joint account to myM&G

If you hold a joint account with M&G then both holders must move for all the funds to be moved to myM&G. This is because both holders must agree that either holder can independently top up, switch or sell online once it has moved to myM&G. Any joint accounts that you hold with other people will also move over as soon as the second holder asks to move one or more of their investments to myM&G.

If you've got multiple investments with M&G, deciding to move one of these to myM&G will automatically trigger all your other M&G investments to move over too.

Accounts that have more than two holders cannot be moved to myM&G.

Move a joint account to myM&G